POSITION SUMMARY: The GROWS Program Coordinator is responsible for supporting the Preventive Health Services Program Manager with all GROWS program coordination activities. Responsibilities include: implementing policies and procedures; being an enthusiastic role model and promoting a respectful team environment; training and mentoring team members (inclusive of contractors/consultants); assisting with implementing, monitoring and advancing quality and performance outcomes; ensuring compliance with relevant standards of care, laws and regulations. The GROWS Program Coordinator provides education on the effects of commercial tobacco products and electronic nicotine delivery systems (ENDS) as well as general physical and nutrition education. This individual coordinates and delivers GROWS interventions and supports clients in reducing/quitting tobacco.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Assists the Program Manager in training and onboarding new staff/contractors/consultants. Identifies training and development opportunities that will assist GROWS staff in achieving enhanced performance.
- Engages GROWS staff and provides coaching and mentorship to fulfill job responsibilities and build skills
- Assists the Program Manager to ensure that funder requirements are met including service goals and performance measures. Aids in implementing quality/performance improvement efforts.
- Assists with site visit preparation and audit processes in assigned area.
- Performs client intakes, reviews eligibility and engages clients based on established policies and procedures.
- Assesses individuals’ readiness to quit tobacco; develops and implements individualized treatment plans; guides and supports participants in reducing and/or eliminating tobacco use utilizing a variety of methods.
- Assesses individuals’ readiness to change physical activity and dietary practices; develops and implements individualized health goals.
- Delivers one-on-one counseling, facilitates groups, provides resources and makes referrals for counseling, support groups, lung cancer screenings, the Michigan Tobacco Quitline, etc.
- Delivers one-on-one health coaching and makes referrals additional support programs.
- Completes appropriate documentation and enters data in designated systems.
- Conducts outreach activities to promote awareness of the agency’s programs, advance health education and increase client engagement.
- Provides health education in related areas and will be expected to understand and convey tobacco risks associated with comorbidities including HIV, cardiovascular disease, diabetes, substance use, etc.
- Other duties as assigned.
REQUIRED EDUCATION & EXPERIENCE
- Bachelor’s Degree in a health, education or human service related field preferred and three years’ relevant work experience required.
- Successful completion of Tobacco Treatment Specialist certification is required within one year of hire date.
- Completion of health coach certification is required within one year of hire date.
- Excellent customer service and communication skills as well as the ability to professionally interact with individuals from diverse populations and accommodate social and cultural differences.
- Strong organizational skills and computer literacy including proficiency with Microsoft Office applications.
- Knowledge of tobacco dependence issues and general physical and nutrition education is preferred.
- Valid Michigan driver’s license and access to insured personal vehicle is required for occasional client transportation.
This position will supervise GROWS contractors/consultants, as well as coordinate GROWS volunteers. This position will also act as the secondary supervisor to the Tobacco Treatment Specialist- coordinating specific interventions, groups and tasks.
This position may require local travel as well as limited in-state and out of state travel.
SALARY RANGE & BENEFITS
- Salary based on assigned program area and related degree/licensure requirements.
- Benefits include paid time off, agency recognized holidays, medical, vision, dental, disability and life insurance after 60 days, subject to agency and insurance eligibility criteria.
SCHEDULE & WORKING CONDITIONS
This position is full time, non-exempt. Work hours are predominantly during business hours Monday through Friday and may require some evening and weekend hours. The position is based in Detroit. Work is generally performed within the office environment and includes significant in person, phone and email contact with staff, patients/clients, funders and the general public. You must have the ability to lift and carry up to 20 pounds for outreach events. This position reports to the Preventive Health Services Program Manager.
Corktown Health is an Equal Opportunity Employer and values a diverse workforce. Corktown Health does not discriminate on the basis of age, race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, genetic information, veteran status, physical or mental disability and any other categories protected by applicable federal, state or local law. Applicants who identify as LGBTQ+ and those who represent minority and/or underserved communities are strongly encouraged to apply.