Careers

ABOUT US: Corktown Health’s mission is to advance health and well-being for all with a focus on the LGBTQ+ community. Our culture is inclusive, affirming and accountable, and our vision is health equity for all!

POSITION SUMMARY: The HIV Prevention Specialist provides prevention education, outreach, CTR (Counseling, Testing & Referral) services, PrEP navigation & support, coordination of care and assistance with accessing insurance & benefits enrollment.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Identify and link individuals interested in PrEP with medical providers.
• Coordinate care, provide insurance navigation and assist with resources and referrals for prevention clients to ensure uninterrupted health care and medication access.
• Assist with co-facilitating psychosocial support sessions.
• Deliver interventions and reports on activities and outcomes.
• Provide outreach and health education in community and health care settings regarding HIV prevention including PrEP navigation, HIV testing, and agency services. May train and coordinate team members and volunteers in outreach efforts.
• Perform client intakes, review documents and enroll clients based on established policies and procedures.
• Develop and follow prevention treatment plans in conjunction with each client. Coordinate services with medical providers. Assist and refer clients to address barriers to prevention goals and PrEP uptake/adherence.
• Complete appropriate documentation and enter data for all services rendered in designated systems.
• Provide HIV education about risk reduction, testing, U=U, Treatment as Prevention and other related topics.
• Develop and follow processes for distributing risk reduction and hygiene supplies; monitor and track such supplies.
• Upholds compliance efforts. Ensures confidentiality and privacy practices in accordance with agency policies, HIPAA and relevant laws, regulations and contractual obligations.
• Other duties as assigned.

REQUIRED EDUCATION & EXPERIENCE:

· Bachelor’s Degree in a health, education, or human service related field and two year’s relevant work experience required. Extensive experience may be considered in lieu of a degree.

· Excellent customer service and communication skills as well as the ability to professionally interact with individuals from diverse populations and accommodate social and cultural differences.

· Strong organizational skills and computer literacy including proficiency with Microsoft Office applications are required.

· Knowledge of HIV, prevention and PrEP is strongly preferred.

· Valid Michigan driver’s license and access to insured personal vehicle is required for occasional client transportation.

· Successful completion of Counseling, Testing & Referral certification within 90 days of employment.

· Knowledge of working with the LGBTQ+ community.

All applicants are required to provide proof they are fully vaccinated against COVID-19 with an FDA- or WHO-authorized vaccine prior to their start date. Corktown Health also requires annual influenza vaccination. Any exception requested for medical or religious reasons must be documented in writing.

SUPERVISORY RESPONSIBILITIES:

This position does not have any direct reports.

TRAVEL:

This position may require local travel as well as limited in-state and out of state travel.

SALARY RANGE & BENEFITS:

· $19.00 to $22.00 hourly

• Benefits include paid time off, agency recognized holidays, medical, vision, dental, disability and life insurance effective after 60 days. (Current benefit plans provide 100% employer paid premiums for the employee and spouse/dependent coverage available with employee premium cost sharing. Insurance benefits are reviewed annually.)
• Robust employee development opportunities for professional growth.
• An inclusive and supportive work environment.

SCHEDULE & WORKING CONDITIONS:

This position is in-person, full time, predominantly during business hours Monday through Friday with occasional evening and weekend hours. The position is based at the organization’s main location in Detroit with periodic off site meetings and events. Work is generally performed within the office environment and includes significant in person, phone and email contact with staff, patients/clients, funders and the general public. This position reports to the Program Manager.

How to Apply: Enthusiastic candidates are invited to forward their resume, cover letter, and any pertinent certifications to info@corktownhealth.org. Kindly use the subject line "HIV Prevention Specialist - [Your Name]".Corktown Health is an Equal Opportunity Employer and values a diverse workforce. Corktown Health does not discriminate on the basis of age, race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, genetic information, veteran status, physical or mental disability and any other categories protected by applicable federal, state or

Medical Assistant (MA/CMA) - Part Time

ABOUT US: Corktown Health’s mission is to advance health and well-being for all with a focus on the LGBTQ+ community. Our culture is inclusive, affirming and accountable, and our vision is health equity for all!

POSITION SUMMARY: Corktown Health is recruiting for the position of Certified Medical Assistant (MA). The MA will perform administrative and clinical duties under the direction of a physician, PA or nurse practitioner. Administrative duties may include scheduling appointments, maintaining medical records, billing, interacting with other providers and data entry in various systems. Clinical duties may include preparing and maintaining exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by a clinician. The MA should embrace our mission to provide high quality, culturally competent medical care and be familiar with the health issues faced by persons who are LGBTQ+. The MA is expected to work as a member of a multidisciplinary team which includes behavioral health, nutrition and social work.

ESSENTIAL DUTIES & RESPONSIBILITES:

1. Clinical duties may include the following:
   • Preparing and maintaining exam rooms
   • Taking and recording vital signs and medical histories
   • Preparing patients for examination
   • Drawing blood
   • Administering medications as directed by a clinician
2. Administrative duties may include the following:
   • Maintaining the front desk and greeting visitors
   • Answering phones
   • Scheduling appointments
   • Maintaining medical records
   • Insurance verification and prior authorizations
   • Interacting with other providers and data entry in various systems
3. Other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

• High school graduate or equivalent required
• Graduate of an accredited Medical Assisting Program and evidence of current MA certification
• Minimum 4 years of clinical experience (preferably providing care to LGBTQ+ persons and/or people living with HIV)
• Experience using an electronic medical record systems to schedule patient visits and document patient information preferably AthenaHealth
• Vaccine management, prior authorization and insurance portal experience required.
• Excellent phlebotomy skills required.
• Busy ambulatory experience required.
• Able to speak, understand, read and write fluently in Spanish preferred.
• Applicants should support a culture of learning and be comfortable discussing matters of sexuality, sexual orientation and gender identity in an affirming manner.

SCHEDULE & WORKING CONDITIONS: This position is part time (3 days per week), predominantly during business hours Monday through Friday and may require some evening and weekend hours/shifts. The position is primarily based in Detroit. Work is generally performed within the office environment and includes significant in person, phone and email contact with staff, patients/clients, funders and the general public. This position reports to the Lead MA and Manager of Health Services.

Corktown Health requires prior vaccination against COVID-19 with an FDA or WHO authorized vaccine and requires annual influenza vaccination. Any exception requested for medical or religious reasons must be documented in writing.

SUPERVISORY RESPONSIBILITIES: This position does not have any direct reports.

TRAVEL: This position may require minimal local travel.

SALARY RANGE & BENEFITS:

• $18-$21 hourly rate
• Robust employee development opportunities for professional growth.
• An inclusive and supportive work environment.

Corktown Health is an Equal Opportunity Employer and values a diverse workforce. Corktown Health does not discriminate on the basis of age, race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, genetic information, veteran status, physical or mental disability and any other categories protected by applicable federal, state or local law. Applicants who identify as LGBTQ+ and those who represent minority and/or underserved communities are strongly encouraged to apply.

POSITION SUMMARY:

Under the direction of the Chief Executive Officer, the Medical Director is the lead clinician in charge of all aspects of medical patient care services provided by Corktown Health including ancillary services such as laboratory and pharmacy services. Working from a solutions-oriented approach, the Medical Director monitors clinical performance to ensure medical services and operations are in compliance with all applicable regulatory and licensing agencies. As a member of the Executive Management team, the Medical Director is responsible for implementing, reviewing and developing Clinical protocols, performance objectives, productivity benchmarks, compliance measures, provider workflow planning and provider scheduling. Also, the position serves as coach/mentor/trainer to staff providers, giving guidance in best practices, troubleshooting of medical services and operations issues in priority of urgency according to FQHC standards. The Medical Director will also represent the Clinic at required meetings with affiliated agencies. As a licensed MD/DO the Medical Director will also provide direct patient services in addition to their duties in administration.

DUTIES AND RESPONSIBILITIES:

1. Participates as key member of organization’s Management Team (MT) to develop and maintain a strategic plan for the controlled growth, expansion, and/or development of programs and sites for Corktown Health; solve existing and anticipated organizational problems; and formulate and/or revise policies that will enhance the achievement of the organization’s goals. Attends all MT meetings with the overriding and ongoing goal of integrating clinical and non-clinical aspects of Corktown Health’s operations and services.

2. Responsible for the direct supervision of all medical staff. Sets the direction for their areas of responsibility to align with the overall clinical goals. Responsible for directing all providers in the practice of quality care according to standards and benchmarks set by the organization, licensing boards and funding agencies.

3. Approves student affiliation agreements and student rotations; responsible for overall performance of clinical students in the health center.

4. Provides supervision of clinical scheduling, call and leave for medical staff.

5. Manages administrative responsibilities such as clinical budget/finance management, and personnel management for clinical staff. In collaboration other Corktown Health management, uses a solutions-oriented approach to solve personnel issues in a timely manner including performance failures and violation of standards of care or personnel policy. Performs due diligence in matters related to clinical practice in full compliance of the medical licensing board, HRSA Office of Regional Operations (ORO /OPR), and other state and federal regulatory agencies.

6. Responsible for establishing systems of accountability for all providers to include productivity benchmarks, performance measures and controls for clinical quality assurance. Document clinical protocols in a manner that is easily understood and can be followed by all clinical staff. Performs hands-on training of new and developing Clinical practices based on changes in regulatory or best practices.

7. Participates in the recruitment of qualified clinical staff including interviewing and recommendation for hire. Monitors and assists with the new-hire orientation process to ensure consistency in training among all clinical providers.

8. Ensures medical services and operations are in compliance with all applicable regulatory and licensing agencies. Assesses all matters of clinical compliance and provides timely recommendations for corrective action and quality improvement. Provide guidance and supervision of clinical laboratory operations to ensure compliance with CLIA and other agency requirements.

9. Directs the Quality Assurance and Improvement (QA&I) process for Corktown Health, with overall responsibility for supervision of the QA&I program, ensuring that quality and appropriateness of care are monitored and that appropriate actions based on monitoring results are taken. The Medical Director is responsible for removing barriers to achieving quality in medical care and for reporting to internal and external committees and entities, as required.

10. Establishes and/or maintains working and collaborative relationships in the health provider community, on behalf of and in accordance with formal understandings of Corktown Health. Develops relationships with hospitals and specialty providers for referrals and for provision of inpatient care, seeks out available medical resources, and secures medical access for Corktown Health patients.

11. Represents Corktown Health to consultative and advisory bodies; to collaborating agencies, community organizations and specific institutions, as requested; participates in meetings, conferences, etc., on behalf of Corktown Health and to further collaborative efforts with these organizations and institutions. Represents Corktown Health in roles as health care provider and as executive of Corktown Health.

12. Provides leadership, vision, and direction in developing new medical service delivery areas/programs for Corktown Health; directs, monitors and evaluates programs, revising and adapting as necessary and/or appropriate; assists in formulation and/or revision of medical program/clinical services policies and protocols.

13. Works closely with Chief Executive Officer to provide direction regarding all clinical issues.

14. Provides overall direction and coordination of continuing medical education, training, and support for health care personnel; chairs provider and clinical meetings.

15. Provides direct clinical medical services in the area of board certified medical specialty in accordance with the highest applicable standards of medical and professional practice and in full accordance with health center protocols and policies.

16. Demonstrates commitment to, and understanding of, Corktown Health’s Service Excellence Standards, by modeling service excellence in all internal and external relationships, addressing service excellence deficits in staff, and in performance of all duties and responsibilities of this position.

17. Provides additional assistance within and outside of clinical arena, as requested and/or as appropriate, to ensure the ongoing success of the organization.

21. Other duties as assigned.

EDUCATION AND EXPERIENCE:

1. Board certification in a major primary care specialty field of practice.

2. Previous experience supervising providers and other clinical staff is essential, with demonstrated record of success.

3. Previous experience providing services and exercising leadership in a culturally diverse setting, with demonstrated success.

4. Previous experience working within a managed care environment strongly preferred, especially with experience in administrative/management capacity.

5. Maintains faculty position with Wayne State University Medical School.

QUALIFICATIONS:

1. Current, valid license to practice medicine in the State of Michigan, including DEA license and CPR, required.

2. Knowledge and understanding of advanced practice provider supervision agreements and regulations.

3. Demonstrated ability to work effectively independently and as part of a team, in collaborative settings.

4. Excellent written and verbal communication skills required.

5. Understands and is committed to maintaining highest level of confidentiality.

6. Demonstrated ability to provide leadership to staff and to build the trust and respect of patients, staff, colleagues, external contacts, and other MT members.

7. Able to motivate staff; promote team building; assume leadership role within clinical arena.

8. Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical/administrative problems.

9. Sensitivity to needs of culturally diverse patient and employee population.

10. Excellent emotional coping skills, adequate to confront difficult emotional situations and emotional responses of others.

11. Demonstrated ability to meet or exceed the Service Excellence Standards of Corktown Health.

12. Willingness and ability to work some evenings and weekends, as needed.

13. Demonstrated ability to utilize computer technology and to willingness to develop and adapt to the evolving technological requirements of modern medical health center practices required.

Corktown Health is an Equal Opportunity Employer and values a diverse workforce. Corktown Health does not discriminate on the basis of age, race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, genetic information, veteran status, physical or mental disability and any other categories protected by applicable federal, state or local law. Applicants who identify as LGBTQ+ and those who represent minority and/or underserved communities are strongly encouraged to apply.